Felicia and Gooch throw a Hail Mary

The Market Basket conflict is going into its third week, and both sides are holding firm. Based on the the way things have always worked in the past, it should be an unequal playing field. It's the Board of Directors, and the controlling shareholders of the company, against the company's associates. The Board should hold all the cards and be in control, but this is not the usual 'us vs. them' situation. It's something that really hasn't been seen before. It looks to be the entire company against 7 individuals--five on the board and 2 new co-CEOs.

What's happened is that the entire company--all the associates at every level, including cashiers, warehouse workers, truck drivers, baggers, distribution managers, store supervisors, store management, and corporate management, PLUS most customers, have all said NO to what the Board, under the control of 50.5% of the ownership, wants to do, and the associates are winning on every front. It's unprecedented.

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Crow Hill Associates: What we do

Crow Hill, just a short hike off Rte 31, provides some of the most dramatic scenery in Massachusetts. These cliffs are over 100 ft. high.

Get the most from your technology, personnel, and infrastructure investments:
In this economic environment businesses must run as ‘lean’ as possible, with a minimum number of full time employees. This means no one has time for extra projects, from installing new MRP/ERP software to improving how distribution is handled or customer service operates. Yet it’s these projects which keep your business competitive and able to grow and thrive, while also carrying the most financial risk if not monitored closely and executed well.

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Non Social Networking and Great Start-ups


Not all online networking is social, and it’s this non social networking that has become the most disruptive to the status quo. It’s in this space that the newest, most successful start-ups are found.

The status quo in the business world consists of established industries that are inextricably intertwined with different levels of government. Examples include companies that sell to the government, like defense contractors, but less obviously also includes companies that are heavily regulated by the government, and in return are protected by special interest legislation that has erected barriers to entry. This isn’t a moral judgment on these companies, but simply the way things are, or at least ‘were’ until recently. In a growing number of instances the connectivity enabled by the Internet, and in particular by the rise and dominance of mobile devices, has broken down many barriers to entry for new companies entering previously stagnant markets, and this is where the most fascinating, thriving, high tech start-ups are found.

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A First Hand Look at Identity Theft


Well, not exactly identity theft, but I picked up a phone call the other day that I was considering not taking. The caller ID didn’t supply a name of who was calling, which generally means “telemarketing junk call”, which I hate, particularly when I have to run to get the phone. However, for some intuitive reason I picked it up, and I was glad I did. It was our local credit union calling to check on a ‘possible’ fraudulent use of our debit/credit card.

I thought, “oh great”…….They were asking for my wife, as it was her card, but since I was on the account, I said to give me the information and perhaps I’d know if it were fraudulent. Since I’m generally not aware of all the ways our money is spent, I figured I wouldn’t know, since I was expecting something like $50 at a restaurant in a local town.

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A Drug Lord's House: How it would look on the MLS

Here in Westminster there are a lot of interesting houses. Some have stories, often relating to colonial era heroes, and maybe there are Underground Railroad tunnels from before the civil war. Our house, built in 1790 and known locally (and unfortunately) as the “Timothy Hoar House”, is a historic house—the Hoars were active in the abolitionist movement. We thought we’d found a part of the Underground Railroad under our basement—I found an overlooked trap door, climbed down in past the cobwebs, and rooted around in the crawl space. I came up with some antique looking bottles, coffee pots, and other paraphernalia, and thought I’d found remnants left by escaping slaves. We called the local historical society, and that lady climbed down in the same hole, emerging a few minutes later to let us know the bottles were liquor bottles, apparently left by the plumbers installing the first round of indoor plumbing.

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It's Soooo Easy to Misinterpret Data

Recently The Wall Street Journal poll held their annual Chief Information Officer conference, and polled the participants. Here are their top priorities, as voted on by the CIOs.

It’s important to read this graph correctly—each CIO chose their top priority, and that’s what this graph shows. It doesn’t show how CIOs ranked each possible priority. In other words, just because 'business intelligence and analytics' is first, and mobile is the lowest priority, it doesn’t mean that mobile is a low priority for CIOs—it just means that it isn’t most people’s first priority. It could easily be, however, many CIO’s second or third priority.

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